Flight delayed at Tenerife South airport? Check what you're owed
Every flight departing Tenerife South airport is covered by EU261, whatever the airline, and pays up to €600. The Canary Islands count as part of the EU for these rules, exactly like mainland Spain. Flights from the UK into Tenerife South are covered by UK261 and pay up to £520. Enter your flight and we'll work out the amount.
- €250 / £220flights up to 1,500 km
- €400 / £3501,500 to 3,500 km, or over 1,500 km within the EU
- €600 / £520over 3,500 km
Tenerife South flight delays: what each route pays
Great-circle distance from Tenerife South airport (TFS) and compensation per passenger for an arrival delay of 3 hours or more. Flights out of Tenerife South follow EU261; flights from the UK into Tenerife South follow UK261.
| Route | Distance | From Tenerife South | To Tenerife South |
|---|---|---|---|
| Madrid (MAD) | 1,824 km | €400 | €400 |
| Palma de Mallorca (PMI) | 2,188 km | €400 | €400 |
| Barcelona (BCN) | 2,245 km | €400 | €400 |
| Bristol (BRS) | 2,842 km | €400 | £350 |
| Paris CDG (CDG) | 2,846 km | €400 | €400 |
| London Gatwick (LGW) | 2,913 km | €400 | £350 |
| London Heathrow (LHR) | 2,932 km | €400 | £350 |
| Dublin (DUB) | 2,946 km | €400 | €400 |
| Birmingham (BHX) | 2,978 km | €400 | £350 |
| London Stansted (STN) | 2,997 km | €400 | £350 |
| East Midlands (EMA) | 3,029 km | €400 | £350 |
| Manchester (MAN) | 3,048 km | €400 | £350 |
| Belfast (BFS) | 3,076 km | €400 | £350 |
| Leeds Bradford (LBA) | 3,118 km | €400 | £350 |
| Amsterdam (AMS) | 3,224 km | €400 | €400 |
| Newcastle (NCL) | 3,232 km | €400 | £350 |
| Glasgow (GLA) | 3,242 km | €400 | £350 |
| Edinburgh (EDI) | 3,276 km | €400 | £350 |
| Berlin (BER) | 3,669 km | €400 | €400 |
| New York JFK (JFK) | 5,339 km | €600 | €600* |
| Dubai (DXB) | 7,048 km | €600 | €600* |
* Only if the flight into Spain is operated by an EU airline.
How much you can claim
A fixed amount per passenger based on flight distance, not ticket price. Flights from Spain and the rest of the EU follow EU261 (euros); flights from the UK follow UK261 (pounds). Sources: Your Europe, European Commission and UK Civil Aviation Authority.
| Flight distance | EU261 (from Spain/EU) | UK261 (from the UK) |
|---|---|---|
| Up to 1,500 km (Madrid–Paris) | €250 | £220 |
| 1,500 to 3,500 km (Manchester–Malaga) | €400 | £350 |
| Over 3,500 km (London–New York) | €600 | £520 |
| Over 3,500 km, 3 to 4 hour delay | €300 | £260 |
When you get paid
- You reach your final destination 3 or more hours late.
- Your flight is cancelled with less than 14 days' notice.
- You are denied boarding because of overbooking.
- The flight departs from the EU, Iceland, Norway, Switzerland (Canary and Balearic Islands included) or the UK, or arrives there with an EU or UK airline.
When you don't
- Extraordinary circumstances the airline can prove: severe weather, air traffic control strikes or security risks.
- You were told about the cancellation 14 or more days in advance.
- Your arrival delay was under 3 hours.
- Technical faults and strikes by the airline's own staff do not exempt it from paying.
Compensation by airline
- Ryanair
- Vueling
- Iberia
- Iberia Express
- Air Europa
- Volotea
- Binter
- Air Nostrum
- easyJet
- TUI
- Wizz Air
- Transavia
- Lufthansa
- Air France
- KLM
- TAP Air Portugal
- ITA Airways
- Norwegian
- British Airways
- Jet2
- Turkish Airlines
- Emirates